- Terms & Conditions
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- Delivery & Returns
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Delivery & Returns
You can return unopened items in the original packaging within 30 days of your purchase.
Only regular priced items may be refunded. Sale items are non-refundable.
Upon receipt of the returned item, we will refund your purchase price and a credit will be applied to your original method of payment.
We cannot accept returns or exchanges on opened products. Exceptions include defective or damaged products.
Please contact us at firstname.lastname@example.org or use the 'chat with us' feature if this is the case.
We offer free standard UK shipping on all orders over £99.
We offer competitive standard (48 Hour) and express (24 Hour) UK shipping.
Shipping costs are calculated at checkout.
Orders place after 1pm on Friday are dispatched on Monday.
Orders placed before 1pm on Friday with express shipping will arrive on Saturday.
We do not currently offer international shipping options. Please join our mailing list to be notified when we are able to offer international shipping.
Support from our team is available via email or chat service between the hours of 9am and 6pm GMT Monday to Friday.
Our team will endeavour to get back to you within two working days.